For Hospitals

The hospital administrator’s job is demanding and vital to the success of the facility.  In addition to integrating activities across departments, implementing policies set by governing boards, and overseeing the delivery of medical care to patients, administrators are faced with the arduous task of budgeting and looking for ways to be efficient and profitable.

The operating room is a critical source of income for hospitals, accounting for about 70% of the net revenue for the facility.   A strong, efficient anesthesia group can help the facility operate at maximum efficiency and realize this income.  While many anesthesia groups employ quality clinicians, they lack the infrastructure to support a strategic focus on business processes.  This can result in poor customer service and require the payment of large subsidies to cover anesthesia services.

FOAA Anesthesia Services (FOAA) understands the complex role of the hospital administrator and recognizes that the department of anesthesia must be a strong partner with the surgeons and administrators in delivering outstanding customer service and high quality of care to patients. 

FOAA   has been providing award winning customer service and high quality patient care for over 25 years and is one of the larger anesthesia practices in the country, with over 190 clinical and support staff.  The group utilizes this strength to leverage economies of scale.  The FOAA model is one of local control with centralized infrastructure and support.

FOAA Evaluation and Implementation:

• No obligation on site needs assessment

• Recruit anesthesia providers and leaders who will live and serve in the community

• Centralized administrative infrastructure and support

• Improve Business Practices

• Update third party payor contracts to reflect the cost of providing services

• Institute best practice  revenue cycle management

• Modify staffing models to optimize efficiency

• Minimize or eliminate expensive locums coverage

• Minimize or eliminate subsidies

•  Customer Service and Quality Focus                 

• Decrease case cancellations and late starts through use of proprietary preoperative history and testing program

• Reduce turnover time by blueprinting service delivery

• Improve communications (leadership training, website, intranet)

• Increase coverage based upon the facility needs assessment

• Implement  standardized policies and procedures

• Establish standardized Compliance and Quality Assurance programs with central oversight and management of data collection, reporting, follow up

• In house recruitment and Human Resources

• Repeated measurement of customer service, quality of care, and workplace satisfaction

Please contact us at (703) 293-9590 or fill out the Request More Information form for a no obligation assessment of your anesthesia needs or processes.